Frequently Asked Questions
Are your diamonds real?
Yes, all our diamonds are 100% genuine and ethically sourced. We also offer certification with every purchase for authenticity and quality assurance.
Do you offer a warranty on your rings?
Absolutely. Each ring comes with a 1-year warranty that covers manufacturing defects and craftsmanship issues.
Can I customize my diamond ring?
Yes! You can choose your preferred diamond cut, metal type, and ring size. Contact us for custom design requests — our team would love to help you create your dream ring.
What if the ring doesn’t fit?
No worries — we offer a free resizing service within 30 days of purchase.
Do you provide diamond certification?
Yes, all of our diamonds come with an authenticity certificate issued by a recognized gemological laboratory.
How long does shipping take?
Orders are usually processed within 1–2 business days and delivered within 5–10 business days, depending on your location.
Do you ship internationally?
Yes, we ship worldwide! Shipping fees and delivery times vary by destination and will be displayed at checkout.
What is your return policy?
We offer a 30-day return policy. If you’re not completely satisfied, you can return or exchange your ring in its original condition.
How should I care for my diamond ring?
Clean your ring gently with warm water, mild soap, and a soft brush. Avoid harsh chemicals and store it in a soft jewelry pouch when not in use.
Is my payment information secure?
Yes, your security is our top priority. We use SSL encryption and trusted payment gateways to ensure safe and secure transactions.